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Frequently Asked Questions

Welcome to the Edwao online FAQ pages. These information are created by experts of Edwao team to provide you the best online guidance of our product and related questions. If after all this, you are still having difficulties finding an answer to your question, please let us know. You can ask any additional questions or clarify your doubt with us at : info@edwao.com

EDWAO is a complete School Administration and Management Assistant. It helps Educational Institutions to manage their administrative data such as Student Information, Attendance, Staff, Classes, Courses, Fee Collection & many other things.

No matter whether you are running a small school or a big institute, you can use EDWAO where there is a necessity of proper management of data.

We would be glad to discuss your specific requirements and provide suitable solution. We will work with you during your 30-day free trial to customize the program to your needs.

Please write to us on info@edwao.com and we will get back to you.

Edwao is currently available as an online service over the cloud network. In this way, we are able to guarantee availability of servers & provide quick support to all our clients.
We definitely provide training. All of new customers obtain training as part of their initial setup. This can be fulfilled on campus or remotely. In addition, custom training is available as desired. Online training sessions are provided at no additional cost to our customers.
We provide a step-by-step flow that will help you import your current data. Your files need to be in Microsoft Excel (.xls) format.
You can use Edwao on any computer or mobile device which has an active internet connection.
Your school's data is important. At midnight every day, we backup the data to a different physical location. This is fully automatic and you don't have to do anything to activate this service.
Yes, schools can have their logo and name with the software. Even they can import their own school picture on the Home screen of Edwao. For Distributors after deciding the terms and conditions we prefer to replace our Brand Logo and Name with their required name.
Yes, you can attach biometric machine with Edwao and you can get attendance of student and staff.
Obviously! You can convert your reports as Excel or pdf formats. It’s a very helpful option, since you can fully format and easily customize your reports as per your requirement.
Yes, More than 95% of the parents, staff and students carry mobile phone everywhere. This means that Schools can reach to parents and students immediately reliably and in a cost effective way, in case of emergencies, on communicating quickly about parent teacher meetings, events, holidays, fee reminders etc…The Email and SMS approach saves time and money for both parents and the school management.
You can access our demo. It is not feasible for us to set up a trial for each customer, but our demo is set up to enable you to experience the range of features.
Our support team is available to answer any questions and help you with your implementation. We support our clients through email, phone & personal visit.
Contact us through email info@edwao.com, phone 0172 4012341/ 8284061718, we will answer your queries or we can visit your school to clarify all your queries.
You can pay via cash, cheque or online transfer to our bank account!